Returns & Refunds policy

At Explore Avenue, we aim to make refunds and cancellations easy and transparent. Please read our refund terms carefully.

1. Cancellation and Refund Process

• To cancel your booking, call us at (855) 542-9031.

• Refund eligibility depends on the airline’s refund policy and may include cancellation fees.

• For refundable tickets, we process refunds within 7 business days.

2. Changing Flights

• Flight changes are available by calling our customer support.

• We will notify you of any additional charges or fare differences before finalizing changes.

• Change fees vary depending on the airline’s policy.

3. Non-Refundable Tickets

• Non-refundable tickets may not qualify for a cash refund but may be eligible for travel credits or vouchers, depending on the airline’s rules.

4. Refund Processing

• Refunds are processed to the original method of payment and may take up to 10 business days to reflect in your account.